Frequently Asked Questions

[accordion] [apane title=”How many invitations do you get in a pack?”]There are 10 invitations and 10 envelopes in each pack.[/apane] [apane title=”How much is a pack?”]Each pack of 10 invitations is £6.00.[/apane] [apane title=”How much is delivery?”]Delivery is free! Please note that our website is only intended for use in the UK and the free delivery offer applies to orders being delivered in the UK.[/apane] [apane title=”What size are the invitations?”]The invites are A6 size (approx 14cm x 10.5cm)[/apane] [apane title=”What are invitations printed on?”]The invitations are digitally printed on 350gsm silk card using state of the art printers.[/apane] [apane title=”When will my invitations arrive?”]Dispatch is approximately 3-4 working days from payment so they should be with you 4-6 working days after payment.[/apane] [apane title=”Can I change the personalisation details on my order?”]Orders can only be changed if they haven’t been sent to print please call our customer service number or message us ASAP and we will advise if your order can be changed.[/apane] [apane title=”My order has arrived and you have made a mistake what should I do?”]Please accept our apologies and contact us ASAP so we can rectify our mistake.[/apane] [apane title=”My order has arrived and I have made a mistake, can I return my invitations?”]Unfortunately we cannot accept returns as the invitations are made to order.[/apane] [apane title=”Why hasn’t my order arrived yet?”]If 7 working days have passed since you placed your order then please contact us so we can look into this for you.[/apane] [apane title=”Can you print my guests names on the invitations?”]Unfortunately this is not a service we offer.[/apane] [apane title=”Can I see what the invitations will look like before you print?”]We can email you a proof if requested, please state you would like to see a visual in the notes box when you order. If you want to see what the quality is like before you order please request a sample via contact us at the top of the page. Type “sample request” in the one line summary box and give your name and full postal address in the detailed comments. We will then post you a sample invitation. The samples sent are not personalised they are printed with generic information.[/apane] [apane title=”Can I change the colour/font of the invite?”]This is dependent on the design you have chosen, most of the designs can have a different font style or colour but not all invitations can have a total colour change. Call or message us to get a definite answer on your chosen design.[/apane] [apane title=”Can I order a different amount?”]Currently our invitations are only available in packs of 10.[/apane][/accordion]